Frequently Asked Questions
GENERAL QUESTIONS
Can you provide all of our web design and hosting services?
Can I get an e-mail account with my website?
Will I be able to have a professional email address?
If I use your web hosting & email facilities, can you provide spam filtering services?
How many pages can I have on my website?
Can I register a domain name through J Polymedia?
How can I accept credit cards on my website?
Do I need to install any software?
EXISTING WEBSITE SERVICES
Do you redesign existing websites?
I already have a website and I need it updated. Can J Polymedia help me?
SEARCH ENGINES
Will my website design be" Search Engine" friendly?
Will I find my website on the search engines?
BEFORE THE DESIGN PROCESS
How do I choose which web designer should design my website?
Why choose J Polymedia for our website design company? What qualities do the websites designed by J Polymedia have?
How long will it take for my website to be designed?
I've heard that there are hidden costs associated with web design services. Is this true?
How much will a website cost?
Will we have to schedule an in-person meeting with J Polymedia regarding the website or graphic design project?
DURING THE DESIGN PROCESS
What format should I use when supplying text content and images to be displayed on my website?
Will I be able to use Flash animation in your website design?
Will you display any banner or pop-up ads on my website?
AFTER THE DESIGN PROCESS
Once my website design project has been completed, do you offer any additional services to maintain my new website?
Do I have to keep my website with you forever, or can I move it to another supplier to host it if I wish?
How do I update my website?
When can I update my website content?
Am I required to use J Polymedia for site maintenance or updates once my website is designed?
Will my website look the same to everyone on every computer?
Do you guarantee that my site will always be available?
Will I be able to see how many visitors I've had to my website?
Can you provide all of our web design and hosting services?
J Polymedia is your one-stop shop for providing all of your website requirements. You will never again wonder who to call if you have problems. We can register your domain name, design your website, provide web hosting, and arrange your email accounts for you.
Can I get an email account with my website?
Email is available and multiple email addresses may be a recommendation depending on your business needs. For example, sales@your-domain.com, info@your-domain.com, john.smith@your-domain.com.
Will I be able to have a professional email address?
It is amazing to find that in this day and age, some companies have not yet realized how important their email communications are. Your email address may actually be more important to your image than your logo, letterhead, and business cards combined! You will want to make sure that your email address looks professional and that you web hosting company is flexible in this regard.
If I use your web hosting & email facilities, can you provide spam filtering services?
We offer an excellent spam filtering service.
How many pages can I have on my website?
As many or as few as you would like. The main things to keep in mind when laying out a sitemap are:
Usability. It is important to keep the site simple so the first-time user can easily find exactly what he or she is looking for.
Consolidation. Making sure you are getting the most bang for your buck and not creating unneeded pages or sections. This will save you money when having your site built.
Can I register a domain name through J Polymedia?
Domain registration is an important service that we offer. Of course we hope that you will want to use us for all of your web services, but you are under no obligation to purchase any additional website design or web hosting services from us in order to use our domain registration service.
How can I accept credit cards on my website?
There are various methods available to you for accepting credit cards on your website. A discussion with a J Polymedia representative would be beneficial in order to establish your requirements and best practices for your company. Essentially there are two primary methods for accepting credit cards. The first option is to use your own PDQ card machine, allowing you to process the card payment yourself. The second option is to use an online clearance company. Once you are sure which method you wish to use, we can design your website accordingly.
Do I need to install any software?
No.
Do you redesign existing websites?
Absolutely! We can redesign your site while retaining your company’s corporate style, or we can redesign your site while giving you a completely new corporate image. Is your website up-to-date? Let us provide a website evaluation to you free of charge. We have the ability to redesign your website while taking advantage of the latest website technologies.
I already have a website and I need it updated. Can J Polymedia help me?
Yes! We would be happy to look at your existing website and provide an estimate for added functionality, improving the content, or giving it some extra “pop”.
Will my website design be "Search Engine" friendly?
All of our websites are created with search engine optimization in mind and the website design is always compliant with search engine guidelines. It is good practice to have your website re-evaluated periodically because search engines do alter their rules and algorithms throughout time. It is important to keep your website up to date and to ensure it is taking advantage of any new search engine requests.
Will I find my website on the search engines?
We design all websites to be search engine friendly. We will also help direct how your content is written to ensure you are getting the most out of your new online presence.
How do I choose which web designer should design my website?
There are thousands of web designers. Most advertise on the Internet, trying to persuade you to place your website design in their hands. Choose J Polymedia. Your image. Our Passion.
Why choose J Polymedia for our website design company? What qualities do the websites designed by J Polymedia have?
J Polymedia is an established web development company, delivering web design and internet development services of all complexities to clients throughout the United States.
We design websites that are user-friendly, visually appealing and creative in design, while having seamless functionality. Our websites are effective as business tools and we know the value of the various web design features available. At J Polymedia, we know which design features work and why they work.
How long will it take for my website to be designed?
The length of time a website design project takes is often dictated by the client. If you have an established deadline, we will work diligently to meet that timeline for you. The most common delay when creating and completing a new website is waiting for content (text/images) from the client.
I've heard that there are hidden costs associated with web design services. Is this true?
Not when you choose to work with J Polymedia. We will discuss your website requirements with you, and then price the site accordingly. Once you place the order for your website design, maintenance, services, etc., the quoted price is strictly adhered to.
How much will a website cost?
The cost of a website varies greatly, depending on the site and its complexity. A small website with just a few static pages could cost around $300 to $500. On the other hand, a complex website with numerous pages with extended functionality could total anywhere between $800 and $6000 or more. Give us a call and we will be happy to discuss your website design requirements and will then be able to give you a fixed estimate.
Will we have to schedule an in-person meeting with J Polymedia regarding the website or graphic design project?
In most cases, an in-person meeting is not necessary. Most websites and graphic design projects can be conveniently completed via email and telephone. Website designs in the production stage are placed onto the internet in a private location, accessible to J Polymedia staff and the client. This allows J Polymedia and the client to frequently discuss the web design or graphic design project to ensure that the design and functionality are developing exactly to your specifications.
What format should I use when supplying text content and images to be displayed on my website?
All text, graphics, or photos are requested in an electronic format. For example, images output by a digital camera or content in Microsoft Word are great file types to work with. We are able to work with almost any type of electronic file, but if this is not possible, we will assist to get your information ready for use on the website.
Will I be able to use Flash animation in your website design?
We are capable of implementing Flash animation into your website design. It is important to note that while flash animation can be an asset to a site, it is a best practice to avoid use of Flash animation for creating an entire website or entire pages of your website. Search engines are unable to read most animation content which means that any words used in animations will not be indexed by the search engines.
In general, it is best to use Flash animation for small banners, advertisements, or demonstrations and then incorporate the Flash animation into a web page that includes written text in html. This allows the search engines to index your information.
Will you display any banner or pop-up ads on my website?
Never. Your website is your property and you have total control over the content and who, if anyone, advertises on it.
Once my website design project has been completed, do you offer any additional services to maintain my new website?
J Polymedia offers full support for all websites that we have created. In addition, we supply website maintenance, ensuring that your website never gets outdated. Should you encounter a problem or require site enhancements, simply send an email to a member of our staff and they will tend to your requests as soon as possible.
Do I have to keep my website with you forever, or can I move it to another supplier to host it if I wish?
You may move your website to another web hosting service at any time.
How do I update my website?
There are many different methods which can be used to update websites. The method you choose and the functionality we build into your website design is solely up to you. We will help advise you on which method will most appropriately suit your company.
If you have a small website consisting of only a few pages and will only require infrequent changes, it is usually more cost-effective for you to have J Polymedia carry out these changes for you. Other methods are largely dependent upon how much data and images you have and how you store this information at the present time.
When can I update my website content?
Changes can be made as frequent or infrequent as needed. Let a member of our staff know you have a change by way of email, phone, or Skype and the change will be made ASAP.
Am I required to use J Polymedia for site maintenance or updates once my website is designed?
Once your website is designed and completed, it belongs to you and can be commissioned to anyone. Of course we do our best to keep all of our clients happy with our services and hope to provide continual support for your website maintenance.
Will my website look the same to everyone on every computer?
Depending on the browser, your website may look slightly different from one computer to another. This is due to screen resolution settings as well as individual computer settings and toolbars. All sites by J Polymedia are designed with this in mind and are previewed on several different browsers with various resolution settings prior to publishing. Over time, all websites can benefit from being reevaluated as technology continues to evolve.
Do you guarantee that my site will always be available?
Historically, our servers have had an uptime of 100%. Unfortunately, no web hosting service can guarantee sites will always be available. Should our service experience issues, we have the necessary backups in place to address them promptly.
Will I be able to see how many visitors I've had to my website?
We can provide web tracking reports which record where your visitors are coming from, what pages they have viewed, which search engines are being used, the phrases they are typing into which search engines, and many more interesting web tracking facts which you will find useful for future marketing campaigns.